Woman walking at Fashion Ilsnad with arms crossed and with a handbag

Guest Services

Where Life Meets Style in Newport Beach
Hours Parking & Transportation Personal Shopping Gift Cards Contact Us

At Your
Service

In search of a store or bite to eat? Find it instantly by texting Fashion Island's virtual concierge service, At Your Service, at 949-734-7364 OR by asking a question below. 

Our IBM Watson-enhanced guest services experience will help you shop and navigate Fashion Island with ease. Go ahead and try it out. We're always here and At Your Service.

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GUEST SERVICES LOCATION

The Guest Services Concierge suite is located on the mid-level in Atrium Court, suite A204.



GUEST SERVICES: 
(949) 721-2000
TOLL FREE:
(855) 658-8527

CENTER INFORMATION

Our friendly and knowledgeable Guest Services staff is ready to help make your shopping and dining experience more convenient and efficient. Contact Guest Services for store and restaurant information, special events details, restaurant reservations, lost & found, delivery service, and more.

VISITOR INFORMATION

Traveling from out of town? Contact Guest Services for airport shuttle and transportation information, as well as Newport Beach attractions information. Be sure to also inquire about OC Stylish Savings, reserved exclusively for out-of-town visitors to Orange County, which provides exclusive offers from participating stores and restaurants at Fashion Island.

OC Delivery Express

Need an item delivered to your home or office? Schedule a delivery with OC Delivery Express, powered by BringPro. This premium delivery service offers same-day and scheduled delivery to any location in Orange County. Think of it as your own personal assistant. 

To learn more or schedule a delivery, please visit ocdeliveryexpress.com.

 

Personal
Shopping

Enjoy an unparalleled shopping experience at Fashion Island with the help from our Personal Shoppers. With more than 100 exclusive boutiques and coveted brands, our savvy stylists are always up to date on the season’s hottest trends and must-have items, making them a fabulous resource for your styling service and gift buying needs.

The best part? This service is complimentary! That’s right – whether our expert stylists spend 30 minutes guiding you on styles and colors to enhance your look or a full day with you investing in a new wardrobe, there’s no minimum purchase required and zero obligation to buy. No pressure, just an easy and fun shopping experience.

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Sara, Fashion Island's Personal Shopper
Gift Card

Gift
Cards

A great gift for any occasion! The Preferred Gift Card is honored at Fashion Island, Irvine Spectrum Center, The Market Place, and wherever American Express Cards are accepted.

Gift cards can be purchased online or at Guest Services on the main level of the Atrium Court. Order ahead to save time by calling (949) 721-2000 and let us know what you need. All we need at the time of pickup is your credit card and a picture ID. Pick-ups must be done the same day Gift Cards are processed or they will be returned. Payment is processed at the time of pickup and the cardholder must be present.

Purchase Gift Cards Online